Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.If you're stuck, or you're not sure about certain step, always ask before doing anything else.Your mistakes during cleaning process may have very serious consequences, like unbootable computer. Read all of my instructions very carefully.If some log exceeds 50,000 characters post limit, split it between couple of replies. You've been to this forum before so you should know what the deal is. Thank you in advance to anyone who would like to help me. I created a thread called "Can't Open Office 2010 docs" and got some responses from one person, Nothing seemed to work. One of the problems I had started about 2 weeks ago when Office 2010 refused to open Word or Excel documents. There are a few other issues that have happened in the past few weeks but I'll save that dialogue for any expert who would be interested in trying to help me fix this infernal computer. I am running Windows 7 Home Premium on an Acer laptop and could sure use some expert help in getting my machine back to a reasonable state. Whenever I connect to hotmail or any other trusted website, or click for a new internet tab on an open internet connection, one or more pop-ups from adshost springs up. I have a relentless program from that Windows Security Essentials, MalwareBytes, and SuperAntiSpyware can't get rid of. I am usually very careful about the sites I visit, but there are times I visit sites that install programs on my computer, such as now.
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